Contact information

Contact us

Aurenne Beauty is an online-only store. We do not have a retail counter, so email is the fastest and only way to reach us.

Email: support@aurennebeauty.com
Response time: within 1 business day, Monday to Friday

What to include

If your message is about an order, please include your order number. If it is about a reaction or a safety concern, say so in the subject line and we will prioritise it.